Who We Are

Vision
Mission
Values
Approach

Vision

Empowering the vulnerable and disadvantaged in our communities.

By this we mean we want:
  • Communities where vulnerable children will be protected
  • Communities where disadvantaged families and individuals will be supported
  • Communities that are committed to supporting those in need
Mission 

To enrich lives and to increase opportunities through:
  • Services
  • Education
  • Research
  • Advocacy
Values
  • Accessibility
  • Equity
  • Trust
  • Inclusivity
  • Safety
  • Accountability
Approach 

We will demonstrate that:
  • We are focused on the resolution of issues and will be flexible and adaptive in our approach
  • We understand our communities, we are informed by practice and our focus is on outcomes that matter
  • We work in partnership with stakeholders
  • We consult broadly and engage with our communities

Our Board


Ross Lake OAM
President

Archdeacon Michael Hopkins 
Vice President

Dr. Larry O'Connor
Treasurer

Julia Morgan

Michelle Oates

Marg Thompson

Dr John Cooke

Dr Chelsea Todd

Jenna Yetman

Our Executive Team


Teresa Jayet
Chief Exceutive Officer

Alison Coe
Director
Corporate Services

Terry Cronin
Director
Client Services

Our organisational approach is guided by these key initiatives


This approach embraces the ability to work together, creating opportunities, as well as to identify and mobilise strengths, while working towards achieving goals for:
• People
• Key stakeholders
• The community

Elements that should be considered include:

• Respectful relationships
• Positive regard for an individual’s ability, their dignity, rights, social justice and uniqueness
• Acknowledging and addressing power imbalances between systems, service providers, communities and individuals.

This approach informs and guides decision making by integrating the following situational queries:

• A client’s unique situation, expectations and values
• The practitioner’s education, skills and expertise
• The researchers, evidence-based practice.

Through success and adaptation, program implementation will benefit a greater number of people.

This approach works on the principle that all individuals or families presenting for help are connected with the right service, even if that service is not offered.

This is achieved through established partnership connections with other existing service providers that are designed to be easy for clients to engage with.

This approach aims to reduce stress and repetition of service access processes experienced by individuals and families.

This approach considers an individual or families unique:
• Circumstances
• Aspirations
• The wider context in which these aspirations are formed and realised.
• What matters

Developing a holistic understanding of an individual’s perception and experience of the world around them is important for service delivery to connect and succeed.

Caring for people since 1979



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Registered Charity and Registered NDIS Provider