Who We Are

Vision
Mission
Values
Approach

Vision

Empowering the vulnerable and disadvantaged in our communities.

By this we mean we want:

Communities where vulnerable children will be protected
Communities where disadvantaged families and individuals will be supported
Communities that are committed to supporting those in need

Mission

To enrich lives and to increase opportunities through:

Services
Education
Research
Advocacy

Values

Accessibility
Equity
Trust
Inclusivity
Safety
Accountability

Approach

We will demonstrate that:

We are focused on the resolution of issues and will be flexible and adaptive in our approach
We understand our communities, we are informed by practice and our focus is on outcomes that matter
We work in partnership with stakeholders
We consult broadly and engage with our communities

Our Board

Ross Lake OAM
President

Jenna Yetman
Deputy Chair

Dr John Cooke
Audit, Finance & Risk Committee (Chair)

Geoff Dea

Lauren Dinning

Greg Gooch
Independent Member
Audit, Finance & Risk Committee

Our Leadership Team

Teresa Jayet
Chief Excecutive Officer

Terry Cronin
Director
Client Services

Chris Forbes
General Manager
Education, Training Research

Anne Killen
General Manager
Community Services

George Mudford
General Manager
Southern Mallee

Our organisational approach is guided by these key initiatives

This approach embraces the ability to work together, creating opportunities, as well as to identify and mobilise strengths, while working towards achieving goals for:
• People
• Key stakeholders
• The community

Elements that should be considered include:

• Respectful relationships
• Positive regard for an individual’s ability, their dignity, rights, social justice and uniqueness
• Acknowledging and addressing power imbalances between systems, service providers, communities and individuals.

This approach informs and guides decision making by integrating the following situational queries:

• A client’s unique situation, expectations and values
• The practitioner’s education, skills and expertise
• The researchers, evidence-based practice.

Through success and adaptation, program implementation will benefit a greater number of people.

This approach works on the principle that all individuals or families presenting for help are connected with the right service, even if that service is not offered.

This is achieved through established partnership connections with other existing service providers that are designed to be easy for clients to engage with.

This approach aims to reduce stress and repetition of service access processes experienced by individuals and families.

This approach considers an individual or families unique:
• Circumstances
• Aspirations
• The wider context in which these aspirations are formed and realised.
• What matters

Developing a holistic understanding of an individual’s perception and experience of the world around them is important for service delivery to connect and succeed.

Who We Are

Vision Mission Values Approach

Our Board

Our Leadership Team

Our organisational approach is guided by these key initiatives

Vision
Mission
Values
Approach